Recently bought my first LG TV (LG 49UJ635V). Easy to install. Tuned into antenna (Freeplay) and Satellite (Freesat) channels. When turning the TV back on from standby (ie not using the button under the set) the antenna channels had disappeared. How do I Auto Tune / Manual Setting and Edit channels For my LG Smart TV? Learn how to use, update, maintain and troubleshoot your LG devices and appliances.

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Autotune Download

• #2

  What specific model is it? Has it ever received digital TV before?
  Have you tried the TV on a different aerial point where another Freeview TV works OK. Or have you tried another known working Freeview TV on the same aerial point as the LG. It's not all that clear if you have done this.
• #3

  Silly question - does it actually have an inbuilt Freeview tuner?
• #4

  Being HD Ready doesn't actually guarantee it has a Freeview tuner though it would be unusual if it didn't.
  As chisjr says a model number would help.
• #5

  0
• #6

  is the ariel you are using digital ready?

  All aerials that receive signals in the UHF broadcast TV bands are digital ready. If there is a digital signal of the right frequency and of sufficient signal strength to be received correctly by the aerial being used of course.
  But the aerial could care less what type of signal it is receiving.
• #7

  Thank you all so much for your response...
  I am not alone phew!
  Ok the aerial is outdoors and pretty powerful as I live near the arsenal ground so they installed it... other TV's run off the same aerial via a box that links them all together.
  I've brought another TV into the room and its worked perfectly from the actual aerial that connects directly into the TV
  Lots of stickers saying
  HD ready, Freeview etc
  The diagnostic box provided me with
  the manufacturer is LG Electronics Inc
  the model is 42PG6000
  Software version V03.26.00
  Ch 23
  Transmitter = Can not receive NIT
  signal strength goes in and out from 99% to 0%
  signal quality 0%
  Hope this helps to help me
• #8

  A possibility is that it's getting too much signal. There is a Booster menu option under Setup. If that is on try turning it off. Having too much signal can create overload in the tuner stages. But having said that pre-DSO the analogue signals would have been overloading the tuner if that were the case, but won't do any harm trying the setting.
  If all else fails try doing a Factory Reset from the Options menu. That will clear out all setting data in the TV, all your tuning data and anything else lurking in memory that may be screwing things up.
  It will effectively return it to the state it was in when it came out of the box for the first time. If there is something in memory affecting it's operation then a reset should sort it. It will probably kick off an auto tune as well so you should find out if it has helped.
• #9

  One thing is to make sure that you have digital selected when doing the tuning as it may only tune only tune the analogue when analogue is selected. I got caught out like this trying to tune a TV in a holiday cottage - I don't know if it applies to your LG.
• #10

  One thing is to make sure that you have digital selected when doing the tuning as it may only tune only tune the analogue when analogue is selected. I got caught out like this trying to tune a TV in a holiday cottage - I don't know if it applies to your LG.

  If it is anything like mine, in Auto Tune it scans both analogue and digital. It's only in Manual Tune you specifically have to select one or the other.
• #11

  So far...
  I've reset to factory 'at home'
  No difference ;(
  I have noticed that it does search out the programmes and lists them but cant see or hear the scrambled pictures and sounds...?
  Yes It does search the Digital and the analogue and over 90 digital stations are found just not playable
  I tried manual as well no joy...
  The booster is off... I even tried it on...
  Its not looking good is it
  ;(
  Is there a gadget maybe I could buy?
• #12

  If it is anything like mine, in Auto Tune it scans both analogue and digital. It's only in Manual Tune you specifically have to select one or the other.

  
  So does my Panny but the LG in the holiday cottage didn't so it was worth a shot. Seems like that wasn't the case anyway.
• #13

  So far...
  I've reset to factory 'at home'
  No difference ;(
  I have noticed that it does search out the programmes and lists them but cant see or hear the scrambled pictures and sounds...?
  Yes It does search the Digital and the analogue and over 90 digital stations are found just not playable
  I tried manual as well no joy...
  The booster is off... I even tried it on...
  Its not looking good is it
  ;(
  Is there a gadget maybe I could buy?

  
  If it finds stations then it's unlikely to be the aerial or too strong a signal.
  If all else fails you can always use an external STB or preferably a PVR. To be honest I almost never use the Freeview on my TV as I always use the PVR (Sky+ but the same would apply to a Freeview PVR). Using a PVR makes a MASSIVE difference to viewing so if you can't get the TV's Freeview that's not really such a problem - or wouldn't be for me.
• #14

  So far...
  I've reset to factory 'at home'
  No difference ;(
  I have noticed that it does search out the programmes and lists them but cant see or hear the scrambled pictures and sounds...?
  Yes It does search the Digital and the analogue and over 90 digital stations are found just not playable
  I tried manual as well no joy...
  The booster is off... I even tried it on...
  Its not looking good is it
  ;(
  Is there a gadget maybe I could buy?

  One question that hasn't been answered. And a follow on from that.
  Have you ever at any time received digital TV on this set? If you have has it only started playing up after DSO?
  If the TV was OK pre-DSO but has stopped working post DSO then one possibility could be the change in transmission mode that occurred with DSO. Though I didn't see that model (or any other LG for that matter) listed on the DigitalUK's list of incompatible devices. And the manual is no help either as it says very little about the specs of the digital tuner.
  If it does turn out that this set is incompatible with the transmission mode now being used then there is nothing you can do on the TV itself. You would be restricted to using it as a display device for an external box, ie a Freeview (or even satellite) set top box or PVR.
• #15

  Yikes ... Firstly Thank You
  It was perfect before the change damn it I was assured at Richer Sounds it would be fine a few years back
  I will get a PVR finges crossed
  Finally Thank You so much for your support x